telemarketing, telesales and call centre services

Tel: 0843 504 3091 Email: sales@bcc.media

Inbound & Outbound Services

Inbound and Outbound Sales, Customer Services and Marketing Services-all UK based

Inbound and Outbound call handling facilities

Our designated inbound call handling facility is designed to provide our clients with a seamless extension to their own business.

Business & Consumer Choices Ltd currently provides a range of services representing a broad range of industry sectors. These services are provided through teams of agents specialising in different call types. Our teams work together in order to provide clients with high quality, cost effective Telemarketing solutions.

Any of Business & Consumer Choices Ltd's Inbound & Call Handling Services can be provided as a total solution, as an overflow facility for a client's own in-house call centre or as an out-of-hours service. Our inbound call centre is supported by an IVR facility which allows for the intelligent routing of calls, in-call message broadcast and basic data capture. Messages that are left on a client's dedicated voice box are regularly transcribed onto our client's database or contact is made where necessary.

BCC offer a wide range of Outbound Services such as B2C & B2B lead generation, Subscription acquisition, Hot Key Transfers and End to End sales solutions.

Inbound Call Centre Services

  • Customer services
  • Help desks
  • Brochure request
  • Order taking
  • Booking lines
  • Call pre-screening
  • Response handling
  • Message taking
Inbound Call Centre Services from BCC Marketing Services

Outbound Call Centre Services

  • Email verification - 75% to 80%
  • Lead generation
  • Appointment setting
  • Market research
  • Database cleaning
  • Subscription marketing


Outbound Call Centre Services from BCC Marketing Services